Privacy Policy

1. Introduction

Trip Peanner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trip-peanner.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

• Name and contact details (email address, phone number, postal address)
• Business information (company name, industry, size)
• Communication preferences
• Information provided through forms or consultations

2.2 Non-Personal Information

We may collect non-personally identifiable information about users whenever they interact with our website:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on site
• Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie usage, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing and responding to inquiries
• Sending newsletters and marketing communications (with your consent)
• Improving our website and services
• Conducting business analysis and research
• Complying with legal obligations
• Detecting and preventing fraud or security issues

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal information based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Contract: When processing is necessary for performing a contract with you
• Legal Obligation: When we must process your data to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5.2 Legal Requirements

We may disclose your information when required by law or in good faith belief that such action is necessary to:

• Comply with legal processes or government requests
• Protect and defend our rights or property
• Investigate potential violations of our terms
• Protect the safety of users or the public

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and categories of personal data
• The purposes for which we process the data
• Legal and regulatory requirements
• Our legitimate business interests

8. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal information:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing activities
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing based on legitimate interests
• Rights related to Automated Decision Making: Not to be subject to automated decision-making

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than the United Kingdom. When we transfer your data internationally, we ensure adequate protection through:

• EU/UK Adequacy Decisions
• Standard Contractual Clauses
• Binding Corporate Rules
• Other appropriate safeguards as required by law

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to report a data protection concern, please contact us: